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Articles written by Amy Smith

Showing 13 Articles

Communities of Practice
Communities of practice can not only acclimate staff into new roles in an organization, but also help retain and share crucial knowledge.
Continuous Process Improvement
With time, support and a refocus of traditional ways of sharing ideas, managers can create a culture in their work area that values improving processes for efficiency.
Power of Body Language
Body language includes stance, gestures and facial expressions. All of these make a huge impact on your audience-even before you say a word.
Delivering a Speech
The point of speechmaking is to convey a message to an audience. The most powerful message will have no impact without an effective delivery.
Preparing for a Presentation
One of the best ways to ease public speaking jitters is to ensure you have prepared the right speech for the right event.
Employee Discipline Meetings
You've documented the problems, you've coached, and you've perhaps even had scheduled development meetings. But, what happens if the poor performance continues?
Employee Performance Improvement
You've given a written reprimand and an improvement plan has been signed by both you and the employee. Now, you sit back and wait for improvement, right?
Office Politics
Lies. Sabotage. Deceit. Manipulation. Backstabbing. Sound like a bad soap opera? Chances are it's a workplace. Yours.
Develop Your Employees
Feel once a year is adequate for performance discussions? More frequent employee performance conversations help develop strong employees on an ongoing basis.
Employee Performance Conversations
When tough performance conversations are handled with planning and care, they can become positive interactions that promote employee development.
Easter Candy: Handmade Chocolate
Creating hand-dipped chocolates couldn't be easier with these recipes for mint balls and bourbon balls. Learn what to buy and how to prepare chocolate for dipping.
From Employee to Manager
Three key moves help new managers make the transition from employee to managing staff. Investing in relationships with employees and other managers are key to success.
Organizational Change
Organizational change doesn't occur over night. Creating a strategic plan for implementing change is key to successful long-term change efforts.
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