Electronic Commerce

From CRM to e-CRM, the mantra is consistent service and sales support through all communications channels.

Today, credit cards are undeniably the payment of choice on the Internet. Tomorrow, other forms of payment are likely to prevail.

Content is king. But king or not, content must be managed from inception to delivery.

By 2003, nearly 85% of global Web sites will use some form of personalization, predicts the Gartner Group......

Beyond the buzzwords is the call for integration to meet the imperative of the new digital economy....

At the very heart of Internet access and e-commerce is the sleuth of emerging communications technologies.....

Pervasive computing is the promise of the 21st century and the wireless revolution is brewing....

Electronic Bill Presentment and Payment (EBPP), the next Killer App of the Internet has attracted different players including post offices, banks, software application providers and portals.

A new breed of intermediaries, the Application Service Providers, is redefining the IT landscape.

Business to business commerce is where the action is. And infomediaries are likely to shape this landscape.....