How you handle customer complaints and inquiries are remembered more than great customer service experiences

Feb 24, 2011 - Kathy Duff

Small business owners can provide quality service to their customers by serving their needs as a priority, rather than focusing on profit.

Jul 26, 2010 - Tel Asiado

Do you need more information about Time Magazine customer service? This article briefly explains how they can be contacted.

Jan 3, 2011 - Scott Calonico

Technology has often eliminated the first line contact between business and customer. The lack of customer service is now prevalent in our daily lives.

Jul 10, 2010 - Vi Brown

Don't expect a service, information or help. The less you want, the more likely you will avoid an anger fit.

Mar 25, 2011 - Tatiana Gumuchdjian

We want to think that our company gives good Customer Service. But how can we make sure this happens?

Sep 14, 2007 - Megan McConnell

All job interviews are not created equal. Here are 3 easy tips for acing the customer service interview!

Feb 28, 2010 - Judith Fernandez

Employee training that improves customer service increases customer satisfaction and keeps people coming back. There are many ways to train employees.

Aug 11, 2010 - Bailey Shoemaker Richards

Delivering exceptional customer service can help differentiate your organization from your competition.

May 9, 2011 - Lucia Jenkins

Do you want to improve customer service and reduce your customer service costs at the same time? Use the Internet. Here are a few ideas.

May 13, 2011 - Carlos Flores

In business they are customers and in non-profits they are clients, but the techniques for meeting their expectations are the same.

Aug 29, 2010 - Jeanine Czaja

Good customer service begins with good employee relations. New book on customer service explores integrating high-tech and workplace culture.

May 17, 2012 - Patricia Faulhaber

Investing money to gain customers is pointless if customer retention isn't equally important. Common courtesy and excellent customer service will keep them from leaving.

Nov 2, 2009 - Deborah Read

A guide to the best resources for selecting daycare providers, sitters, and nannies on the internet.

Nov 5, 2007 - Carla Snuggs

Customer service reps are often reminded of how they can improve the customer service experience; but what about the responsibility of the customer?

Apr 21, 2010 - Deborah S. Hildebrand

Customer service and telecommuting were made for each other. With work from home jobs, customer service agents have the opportunity to become self employed.

May 10, 2010 - KC Morgan

Dealing with bad customer service in restaurants can be frustrating, but it doesn't have to be. There are simple ways to handle problems with servers.

Aug 19, 2010 - Bailey Shoemaker Richards

Providing quality customer service is a necessity in today's economic downturn. With the retail industry in freefall, here's how to stay ahead of the pack.

Mar 8, 2011 - Andy Paolacci

Insurance is more than making a sale and binding coverage. Once a sale is confirmed, it becomes all about keeping the client happy. Unhappy clients don't stick around.

Oct 6, 2009 - Felicia A. Williams