Hoi Kun Lo

Hoi Kun Lo has a B.A. in both Mass Communications - Print Journalism and in International Studies from the University of South Florida. She won the Tyler Ward Minority Scholarship during her undergraduate studies at USF and was the co-founder of the student organization ASIA.

Hoi has written news pieces for The St. Petersburg Times and feature profiles for citysearch.com. In addition to writing and editing marketing content, she has over five years of experience in technical communication.

Her experience in the software and payments industry includes creating new help systems for enterprise applications, writing usable manuals, and moreover refining processes within corporations.

Her bundled experience includes working with the following:

• Image Editors: SnagIt, PaintShop Pro, Fireworks, PhotoShop
• Help Compilers: RoboHelp and Flare
• Form Designers: InfoPath, LiveCycle Designer

Other applications she has used and trained team members on are:

• Word (e.g., master documents, templates, forms)
• Confluence
• SharePoint
• Camtasia
• Dreamweaver
• Publisher

She shares her experience in working with several development teams on the East Coast - from growing informal, small teams to a more formal SDLC to helping teams evolve to an agile environment.