Signin Help Functions

Lookup Password

You can have your password e-mailed to you by providing us with your current e-mail address below:

Email Address



Validation Email

Please enter the email address used when you joined Suite101 and your validation email will be resent.



Note: Please add our email address, noreply@suite101.com, to your "safe senders" list. This will help ensure that email from Suite101 is not blocked by spam filters.

 AOL

 AOL version 9:

  • Click mail -> mail center -> mail preferences -> customize your e-mail then click next
  • Click essentials -> spam controls then click next
  • Check that "mail filtered by AOL"s advanced spam filter" is on
  • Check that both "mail with clickable hyperlinks" and "mail containing words and phrases on my custom word list" is off
  • Select either "allow mail from all senders" then you are finished or use a "custom sender list" and continue to the next step
  • Click "custom sender list" in "use a custom sender list"
  • Select "allow only the domains and senders listed below"
  • Add the address suite101.com then click add
  • Click save under "custom sender list"
  • Click save to apply these mail controls under "mail and spam controls"

 AOL version 7/8:

  • Click mail -> mail controls
  • Click next
  • Select "customize mail controls for this screen name" then click next
  • Select "allow e-mail from all AOL members"
  • Enter the address: noreply@suite101.com and click add then click save
 Yahoo
  • Click options -> filters -> add
  • In the "from header" drop down menu select "contains"
  • Click in the text box next to the drop down menu enter suite101.com
  • At the bottom where it says "move the message to" select "inbox" from the drop down menu
  • Click "Add Filter" button
 Hotmail
  • Click options -> more options
  • Under the junk e-mail section click "safe and blocked senders"
  • In the "sender or domain to make safe" text box enter suite101.com
  • Click "add to list" button
 Gmail
  • Click the contacts link on the left
  • Add a contact by clicking the "new contact" button
  • Enter Suite101 in the name field
  • Enter noreply@suite101.com in the email field
  • Click save
 Thunderbird
  • Click the "address book" button on the toolbar
  • Ensure that "personal address book" is selected
  • Click the "new card" button on the toolbar
  • Under the "contact" tab in the "internet" block enter noreply@suite101.com in the "email" field
 Outlook 2003
  • Click tools -> options
  • Select the preferences tab then click junk e-mail
  • Under the "safe senders" tab click add
  • Under "add address or domain" enter suite101.com
  • Click ok
 Outlook Express
  • Click tools -> address book -> file -> new contact
  • Enter Suite101 under "first name"
  • Under "e-mail addresses" enter noreply@suite101.com then click add
  • Click ok
 Mac Mail
  • Click mail -> preferences -> rules
  • Click "add rule"
  • For description enter Suite101
  • Criteria: "if any of the following conditions are met" "from ends with" suite101.com
  • Actions: "move message to mailbox" inbox
  • Click ok
  • Make sure that the rule is the first in the list


Note: Suite staff do not have access to your password. If you have any questions, concerns or comments, please feel free to contact the help desk at help@suite101.com.