Airhitch

» TracyMoore4 - Airhitch: As good as it looks?

Have you had personal experience using Airhitch? I'm wondering if the fares are really going to be so low once I pay the membership fee and enter the actual site.

I'm looking to travel to London next year, just before the tourist season begins. I'm self-employed and can be very flexible with travel dates and times. Do you think Airhitch is a good source for me?

Tracy

-- posted by TracyMoore4

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» ckaleda - To hitch or not to hitch

I have not had any personal experiences with Airhitch. I have been told they can be difficult to reach for scheduling, especially when you want to return from Europe. I have, however, used Air-Tech. They are quite cheap and your return date is written on your ticket when you check in. Of course everything is standby.
Good luck and have fun!

-- posted by ckaleda

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» evanostrand - To hitch or not to hitch

In response to To hitch or not to hitch posted by ckaleda:

To Whom it may concern:

i bought a ticket from usa to australia through airhitch.com a couple of years back by buying a lifetime membership. i will be taking a trip soon and thought i would go look it up and see if i could get another ticket through them, but it redirected me to airhitch.org. so i went there, and found a chat room i could go to, so i thought i would just ask if theyre the same company. if not, i figured, w/e, i got such a good deal on my first ticket, no money wasted.

i stayed in there for a little under 5 minutes, and left cause i had other things to do, and it wasnt any high priority. about 10 minutes after i left, i got an aol instant message from one of the airhitch people, and this was my conversation: (these are the screenshots of my conversation.)

http://home.comcast.net/~evanostrand/dis...
http://home.comcast.net/~evanostrand/dis...

i cannot believe it became such a big deal, all i did was ask a yes or no question, and i got a freakin lecture! about something totally unrelated to my question! but you can believe i will be taking my money elsewhere.

I have already reported this to the Better Business Bureau, and will be looking for other places to post this same letter. I will also be telling anyone i know, and anyone i hear who is considering airhitch.org, to go elsewhere. That is atrocious. I have 10 years of customer service experience in my career, and i would expect to be fired for treating any customers like that, online or not.

Erica Van Ostrand

-- posted by evanostrand

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