Answering the Phone at Work

Posted by Melissa Dylan Jul 10, 2007

I used to work at a hotel that insisted the front desk answer the phone in the following way: "It's a beautiful day at [Insert Lengthy Name of Hotel here], this is [first name], how can I help you?" By the time they finished speaking they were so dizzy they passed out, which alarmed the guests and ruined the flooring.

Keep your greetings simple, stupids. This, and other sage advice, here:

Phone Etiquette at Work