Web Writing 101: Observing Forum Decorum

Posted by Lima Al-Azzeh Nov 3, 2008

Online forums are a great means of communication. Whether used to network with colleagues, to find out about jobs, or to ask pressing career questions, forums are a great way to seek out information from a host of people who are in the same career boat. However, as with every form of communication, participants need to ensure that a certain level of tact and consideration is observed in order to get the most out of an online discussion.

Here are some quick tips on how to observe decorum in the forum:

• Don’t name names: Ask yourself if your comment has more to do with a personal grievance than a public concern. If you find yourself aiming your forum post to a specific person, or mentioning a specific person, consider sending him/her a private email. Never put yourself, or anyone else, in a position where he or she feels that they must publically defend themselves.

• There are no stupid questions: Newcomers look to the forum as a way to get practical advice from seasoned writers and editors. Even if the same questions have been asked over and over, it is likely that that particular person hasn’t trolled through each and every forum post to find an answer. Be patient and cooperative.

• Use the forum for your benefit: Use the forum to seek information, whether to find out about job opportunities in your area or start a type of writer support group. Feel free to post encouraging notes to writers in your community.

Maintaining good working relationships with members of your online community is as important as maintaining good relationships in the workplace. Remember that what you write online is representative of you. Make a good impression by being tactful and helpful.

For some more great advice on online etiquette check out these articles at Suite101.com:

• Top 10 Netiquette Guidelines
• Conflict in Online Chat Forums
• Email Etiquette- Do's and Don'ts