Workplace Communication
Emily Thrush
Latest Articles
Ethics and Responsibility in Communication
What is the writer's responsibility for making sure that a message gets through to the reader accurately and clearly? This article discusses two famous situations in which a failure to communicate led to disaster or near-disaster. Recommendations are made for avoiding this kind of mistake.
How to Communicate Successfully in a Traditional or Web-Structured Corporation or Company
Corporations and other organizations have distinct cultures, just like countries. This article discusses how corporate culture affects communication processes, and describes clues that can help a communicator become more effective.
How to Write a Memo: Standard Conventions for Inter-Office Business Correspondence
This article gives some guidelines for writing effective memos, using standard conventions to help you get your message across.
Speaking in public is frightening for many people. This article offers some hints for making your oral presentations more enjoyable for you---and your audience!
Writing for an International Audience, part II
This columns discusses some strategies for making communications clearer to non-native speakers of English. These strategies can also make translation easier, saving money and ensuring accurate communication.
Writing for an International Audience, Part I
This column discusses some cultural differences that can affect how an international audiences understands -- or fails to understand-- your message. Using appropriate examples, choosing the best evidence to support a persuasive message, and understanding how even graphics can fail to communicate accurately are all important skills for a good communicator. ...
Adding Visual Impact to Your Documents
Adding visual impact can make your documents more readable and impressive. This article offers a few suggestions for formatting your documents that can be done with any word processor.
Those rules for writing you learned in freshman composition may not be helping you now that you're out of school. Learn about the 5 most common "myths" about writing that you should forget!
Applying three fast and easy principles of clear writing can improve your writing, making it more effective in getting your message across to your reader.
An introduction to audience analysis and clear writing. Links to three web sites on audience analysis, calculating the level of education needed to understand a piece of writing, and a discussion of cultural and international issues related to good communication.