Buying Tropical Fish on the Internet

I have noticed over the past year that vendors will ship something and the prices have changed. Is that the customer's problem? No it's not.

What a lot of sellers don't realize is, without a happy customer, there is no free advertising by word of mouth. An unhappy customer will spread the word and next time they will try someplace else. Sooner or later, the business dies from lack of customers, and then the owner asks, "What did I do?"

Customers need to stand up for what is right, and not be afraid of the bad sellers on the Internet. Yes, there are good sellers out there; you just have to find them. Weed the bad ones out and help the good ones promote the hobby. Then, at least one day, the Internet tropical fish trade will involve only the cream of the crop and honest sellers. Hopefully, all the dishonest ones will go "belly up"!

I have been an Internet seller for about 5 years and, yes, I even buy fish online. I have been lucky on the most part. I do check around and compare prices, and ask questions about the seller. In my own business, the customer comes first and I don't hesitate to replace fish if the customer is not happy. In my experience as both a buyer and seller, Internet transactions can be problematic to both the seller and the buyer if one party is dishonest.

I hope, in all honesty, that in some way, my advice will save you a few dollars and a lot of heartache.

I hope you continue to enjoy the hobby and good luck with your purchases!

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