This is the process I use when producing documentation. You
can use it to base your own document lifecycle.
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1
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Gather as much raw material up front for the initial
review
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2
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Learn the product
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3
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Use the product
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4
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Interview key personnel – conversations may be recorded
for easier note taking
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5
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Gather additional research material based on interviews
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6
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Categorize materials, sort for relevance
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7
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Draft outline
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8
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Verify and clarify (ensure the outline meets objectives)
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