Competition and Suite101.com


© Bert Markgraf

We tend to think of competition as the mechanism by which better products win acceptance in the marketplace. We think that, if we could only come up with a better product, we would be successful. Competition is quite a bit more complicated than that.

There are better user interfaces than Windows 95. There are better fuels than gasoline. There are better hamburgers than MacDonald's. Why aren't these better products winning out? If we make Suite101.com the best guide to the web, will it be successful?

Here is a good overview of the mechanism of competition, presented as a slide show with a cute "slide projector" mechanism. Product differentiation and the characteristics of the market you're trying to penetrate are key influences.

What this means for Suite101.com is that trying to become the best "Guide to the Web" in its traditional form is probably not such a hot idea. The only thing this market has going for it is that it is growing rapidly. That's important but negative factors are that the market is already saturated and that the participants are losing piles of money. The latest on Yahoo is that they have to spend three dollars to make two. It seems to be clear that "hits" do not generate enough revenue to cover the cost of getting the "hit" and the trend is negative. Not a friendly place for a small start-up with limited financing.

The business of "virtual communities" however is wide open. It is at the stage where "web guides" were when Yahoo started and Suite101.com could become the Yahoo of virtual communities. The thinking is that, where a "hit" doesn't generate enough revenue to cover costs, a "member" can. If you believe that, and it is plausible, then the market potential of this undeveloped business area is enormous and ideally suited to a small start-up with limited financial resources. That's why we have to have membership and why we need members more than visitors. With a lot of members, we have a competitive product - with a lot of visitors, we don't.

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Here's the follow-up discussion on this article: View all related messages

23.   May 27, 1998 7:37 AM
David, I agree. I'd still like to get back to revenue generation from a community though.

Jeannette, I haven't found a pattern for consistent users. I suspect gardening is successful because the to ...


-- posted by Bert


22.   May 26, 1998 2:01 PM
Bert-

What have you discovered about your consistent users over time? For me the hardest thing to do is create the habit that checking in with this list demands. What is there in gardening that i ...


-- posted by jeannetteD


21.   May 23, 1998 4:41 PM
Bert: One *can* lose money while
selling services that one believes are profitable. Whether one calls it support or service, it can lose money. And the buyers are getting something that they can ca ...

-- posted by DavidR_4


20.   May 13, 1998 6:58 AM
jeannette, thanks for your ideas - I'm already thinking how we can apply some of them here. We've also discussed e-mail notifications and up-dates but it seems it'll take quite a bit of work to put so ...

-- posted by Bert


19.   May 13, 1998 6:41 AM
Josephine, I took a look at sixdegrees.com and I think it has possibilities but I tried, unsuccessfully, to find someone I knew in the white pages.

Bert Markgraf


-- posted by Bert





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