Everyone has worked with an individual who never gives any feedback. You put something on their desk and you are never sure if it is read or just buried in some pile. Eventually, you stop giving this person information. The same can happen between departments.
Keep information flowing. When information flows, people feel more in touch with the company and ultimately the customer gets a better product.
--Adage-Aphorism-Axiom-Cliche-Dictum-Maxim-Motto-Platitude-Proverb-Saying-Truism--
The most important thing in communication is to hear what isn't being said. -Peter Drucker
Extremists think "communication" means agreeing with them. -Leo Rosten
Continual improvement is an unending journey. -Lloyd Dobens and Clare Crawford-Mason, Thinking About Quality
We ought not be over anxious to encourage innovation, in case of doubtful improvement, for an old system must ever have two advantages over a new one; it is established and it is understood. -C. C. Colton
--Adage-Aphorism-Axiom-Cliche-Dictum-Maxim-Motto-Platitude-Proverb-Saying-Truism--
Herb Wexler Norwalk, CT HerbWexler@suite101.com
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