This next situation has occurred only one time. The client sent me the wrong project. Make sure you look a project over when it arrives, just in case it's the wrong project. Editors are human, and they are often working on more than one project at a time.
Also, I've had clients send me papers that were on their desk that have nothing to do with the project. The papers got picked up inadvertently. OOPS! What was odd is that the papers sounded like they could have belonged to the project, but they just didn't make sense to send to me, as the indexer. I had to ponder on those papers for a couple of days to figure out if I was missing something. Eventually, I e-mailed, and no, it was just inadvertent. But, it took a while to figure it out!
One tech thing I didn't mention earlier was that my monitor quit working in the middle of a project. Uh-huh. I hear you. 'OK, so we need to save money for equipment failure.' Yes, but that's not the point.
Close your eyes. Can you operate Cindex? If you are in the middle of an indexing project, and your monitor just dies, how are you going to save your existing work??? How are you going to turn off your computer without crashing it? Do you know the keystrokes by heart so you could do this blindfolded, or without an operational monitor? Your computer is still functional. It will do whatever you tell it to do. You just can't see it.
Thankfully, I was able to do this. In fact, I will have brief conversations with my husband when he comes into my office, while I'm looking at him but still keyboarding away in Cindex. I don't need to look at the monitor or keyboard to know what I'm doing.
Practice this until you are able to get out of the record you are in, save your file, and close your computer down. If you are a solid mouse user, this actually might need some work. It's easier to save yourself in this situation if you use keystrokes to do it all, not the mouse. It requires more training and computer skill.
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