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For instance, where we live, the electric regularly goes out, and we frequently have brown outs. Both of these things are remedied somewhat by a backup battery for my CPU, monitor, and a light. However, be aware these backup batteries are somewhat pricey, and they don't last all day. You might be able to "buy" only an hour or two. Sometimes, that's enough to get an index finished and sent to the client! Another problem I've experienced frequently is e-mail bouncing from my clients because my ISP believes their e-mails are spam. No, don't blame AOL. I have three very different ISPs, and I have problems with all three of them. There is no one perfect ISP. My solution? Use all three of them. My clients also are aware of the situation, and will copy the other two IPSs on their e-mails to me. I've very grateful! Another problem doesn't occur too much anymore because of how I send and receive files. But, in the past, when index or book files were attached to e-mails as documents, sometimes the files would trash out along the way to the client or to me. The only solution I know of is to do a re-send of the document. This is why it's good to look over files you receive, even if you think you don't have time. You don't want to wait until the last minute, only to find the file has trashed out and the editor has the day off! As more publishers move into the Electronic Age, you may find your clients are not thoroughly prepared for it. I have had clients not know what to do with the index file, or how to download it, or open it. Your own computer savvy will save the day. Practice with your friends. Create an instruction sheet that you can open, copy/paste in an e-mail, and send to the client. Along the same lines is when an editor sends the wrong type of file for your computer, i.e., they send a MAC file when you have a PC. Do a little research into file extensions so you can recognize it immediately, and simply request a file for the type of computer you have. An alternative for some people in urban areas is to take it to Kinko's (or similar) and they will open the file and SAVE AS the type you need. This is not an option where I live. I just have to request a new file. But, I can do so immediately because I recognize file extensions and what they mean. Go To Page: 1 2
The copyright of the article Business Disaster Preparedness--Part 7 in Indexing is owned by Dawney Spencer. Permission to republish Business Disaster Preparedness--Part 7 in print or online must be granted by the author in writing.
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