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OR: Now you can Breathe a Sigh of Relief!
You and your team should plan to be at the event well before it starts - so that the first people who arrive find it up and ready to go. Your cooks will want to be in the kitchen as early as possible, and it will take time to set up and decorate the site as you want. As a rule - try to be there at least 2 hours earlier than opening time. (ps: remember: Stewards don't need sleep until after the event!) Make sure that you set up your entry point with your "troll" where it is visible - and where they can see all people entering (for preference, set it up so that no matter what - they have to go past the troll to enter the site). What to have at the Main Entry Firstly - you should have your Troll, with one assistant (things get pretty hectic). Now, your troll should be a person who is reliable, and friendly - after all, they are the first person at the event your attendees will see. They should also be unflappable. Remember - many people will go to the troll for all sorts of information, so you should ensure that they have everything to help people. The most important thing that the Troll should have is the list of those who have booked - with notations next to those who have already paid. Please do not give a handwritten list - or if you must do so, then ensure that it is neat and completely legible. If you have arranged special prices for certain people - TELL THE TROLL! And make sure it is clearly shown on the booking sheet. Next make sure that they have a receipt book, and a good float. The receipt book is easy - the float is a bit harder. To work out what will be needed you should do the following: Look at your price, and then think about what notes are dispensed via the nearest Automatic Teller. Many people visit these on the way to events, and may need change for a $20 or $50. Also look at your price and then ask yourself, what sort of note will a family use to pay? Most people will use either 1 or 2 notes to pay - very few will have the correct change - unless the price is the same as a note value. Usually, you will have to give between $5 and $20 change.
The copyright of the article How to Steward an Event - Part 4 in Historical Re-Enactment is owned by . Permission to republish How to Steward an Event - Part 4 in print or online must be granted by the author in writing.
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