What is Human Click

Why webmasters should use Human Click?

It provides a means of immediate customer service. Consumers like immediate answers with the least amount of trouble. It is also a means of cross-selling merchandise or pointing out special offers. Although webmasters should follow good manners and wait until the visitor has settled in before initiating a conversation. That is, allow the visitor the opportunity to press the "How may I help you?" button when he/she first arrives. If the visitor seems to be exploring the site, this is the opportunity to say hello and offer assistance.

Even if the website is not selling merchandise or offering technical support, it is a way of striking up a conversation or offering a greeting. For example, a friend of mine has a website for Angelfish breeders. She could strike up a conversation with a visitor with opening remarks such as "do you breed Angelfish?" or"do you have any questions you would like to ask me about Angelfish?" When people share a passion for a hobby, there is always a lot to talk about!

As you can see, Human Click offers a great service to both webmasters and consumers. It is a means of quick service for merchandisers and trouble-shooters. It's also a means of striking up a conversation with visitors to personal websites. In all cases, it's only an unobtrusive window that appears on the screen and visitor has the option of using it.

Please visit the website for more information on Human Click. Of course, there is someone always there to ask "How may I help you?"

* © 2000, HumanClick Ltd, a LivePerson company. All rights reserved.

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