Corporate Culture: Training

Proper direction is part of the learning process, and you can find it quite rewarding. It can also be confused with the goal setting process. As a group you defined the objective of the department. Now as a manager you will need to determine the proper training method and curriculum to use to reach those goals.

You must also research what is supposed to be getting done, and what skills are needed to complete these tasks with consistent results. These skill sets could include computer proficiency, written communication, interpersonal communication, organization, or time management. Employees often need combinations of these skill sets to accomplish their tasks, but use individual skills only to the extent that is required by the immediate task. Training in these skill sets will need to be incorporated into the technical portion of your training for you to be effective.

In the next article in this series, I will discuss consistency in training, providing the tools needed to properly do the job, and the most important part of the process, getting out of the way so they can do the job.

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