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Mark's manager went back to his managers and told them about what he was doing. They offered Mark a promotion to line manager, which he took a long time to accept. He felt that a promotion might change the way people viewed him as a person, and he liked the rapport that he had with the other employees. Management agreed to go ahead with the promotion without announcing it.
The negative side of this type of management style is that the employees can become too familiar with the manager. If this happens, then the manager has a harder time with discipline. The chain of command becomes fuzzy to the employees, and some employees may see the manager more as a friend than as their manager. In summary, this type of management style is the preferred way of managing in most situations. Knowing the positives and negatives can make you more effective in your performance. Remember, you must stay friendly, while keeping some separation between yourself and those that you manage.
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